Our Privacy Policy
Last Updated: June 16, 2025
This Privacy Policy describes how Simple Solutions Law, PLLC (“we,” “us,” or “our”) collects, uses, processes, and shares your personal information. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. About Us
Company Name: Simple Solutions Law, PLLC
Contact Information:
Simple Solutions Law, PLLC
5309 Wurzbach Rd Ste. 100-1
San Antonio, TX 78238
Phone: (210) 900-4783
Fax: (210) 900-4783
Email: Help@ssinjury.com
Data Protection Officer (DPO) / Privacy Contact:
Jeremy Hicks
Type of Business:
Personal injury Law firm
Geographic Scope:
Texas
Target Audience:
Texas residents or potential clients that would need to retain a Texas attorney for a matter regarding Texas law.
2. Personal Information We Collect
We collect various categories of personal information to provide our legal services.
Identifiers:
Name, email address, postal address, phone number, IP address, device IDs, account usernames, social security number (if applicable), driver’s license number, passport number.
Protected Classifications:
Age, gender, race, ethnicity, sexual orientation, religious beliefs (if collected).
Commercial Information:
Purchase history, products/services considered, payment information (credit card numbers, billing address).
Bio-metric Information:
Fingerprints, facial scans (if collected).
Internet or Other Electronic Network Activity:
Browse history, search history, interactions with our website/app, device information, cookie data.
Geo location Data:
Precise location data from mobile devices or IP addresses.
Sensory Data:
Audio, visual, thermal, olfactory information (e.g., call recordings, security camera footage).
Professional or Employment-Related Information:
Job history, performance evaluations (if we collect employee/ applicant data).
Education Information:
Educational background.
Inferences:
Profiles created from personal information to reflect preferences, characteristics, behavior.
Sensitive Personal Information:
Social Security Number, driver’s license, passport, financial account info + security code, precise geo-location, racial/ethnic origin, religious beliefs, genetic data, health info, content of mail/email/text messages (unless Simple Solutions Law, PLLC is the intended recipient).
Sources of Personal Information:
We collect personal information from the following sources:
- Directly from users (e.g., forms, registrations, purchases).
- Automatically through our website/app (e.g., cookies, analytics, server logs).
- From third parties (e.g., marketing partners, data brokers).
- Publicly available sources.
Children’s Data:
We do not knowingly collect personal information from individuals under the age of 16 or 13 without parental consent. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
3. How We Use Your Personal Information (Purposes of Processing)
- We use the personal information we collect to render legal services. This includes, but is not limited to:
- Providing services
- Personalizing your experience
- Marketing
- Analytics
- Improving our products/services
- Ensuring security
- Complying with legal obligations
Legal Basis for Processing:
- Our legal bases for processing personal data include:
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligation
- Vital interests
Automated Decision-Making and Profiling: We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Data Minimization: We only collect data necessary for our stated purposes.
Data Accuracy: We ensure the accuracy of the data we hold by obtaining it directly from original sources, including but not limited to clients, service providers, and contracted third parties.
Data Retention: Client data is retained for as long as the statute of limitations for their particular matter is active.
4. How We Share and Disclose
Your Personal Information
We share personal information with the following categories of third parties:
- Service providers
- Payment processors
- Marketing partners
- Analytics providers
- Affiliates
- Government agencies
- Law enforcement
Purposes of Sharing/Selling:
We only share data to the extent required by law and for operational requirements. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your personal information as defined by CPRA.
Global Privacy Control :
We recognize and respond to Global Privacy Control signals.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption
- Access controls
- Employee training
- Regular automated security
- Assessments
We have procedures in place for handling data breaches, including notification requirements.
6. Your Privacy Rights
Subject to applicable laws, you may have the following rights regarding your personal information:
Right to Know/Access:
The right to know what personal information is collected, used, shared, or sold.
Right to Rectification/Correction:
The right to correct inaccuracies in your personal information.
Right to Deletion/Erasure
(“Right to be Forgotten”):
The right to request the deletion of your personal information.
Right to Opt-Out of Sale/Sharing of Personal Information:
The right to opt-out of the sale or sharing of your personal information. (Note: We do not sell or share personal information as defined by CPRA).
Right to Limit the Use and Disclosure of Sensitive Personal Information:
The right to limit the use and disclosure of your sensitive personal information.
Right to Object to Processing:
The right to object to the processing of your personal information.
Right to Data Portability:
The right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Restrict Processing:
The right to request the restriction of processing of your personal information.
Right to Non-Discrimination:
The right not to receive discriminatory treatment for exercising your privacy rights.
Right to Withdraw Consent:
The right to withdraw your consent at any time where we rely on consent to process your personal information.
How to Exercise Your Rights:
You can exercise your rights by contacting us by phone or email during regular business hours.
Verification Process:
We will verify the identity of the person making the request by asking for limited scope Personally Identifiable Information (PII).
Response Time frames:
We are fully committed to responding to your requests in a timely manner as required by applicable law.
Right to Complain:
Users may file a confidentiality complaint with the State Bar of Texas.
7. SMS Terms & Conditions
Product Description:
By providing your mobile phone number, you consent to receive SMS messages from Simple Solutions Law, PLLC related to legal services, case updates, and relevant communications.
Message Frequency:
Message frequency may vary. You may receive 4 SMS messages per month.
Message and Data Rates:
Standard message and data rates may apply.
Opting Out:
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support:
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at Help@ssinjury.com or (210) 900-4783.
Privacy Policy:
Your phone number will be handled in accordance with our Privacy Policy, available at https://ssinjury.com/privacy-policy/. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Website/App Specifics
Cookies and Tracking Technologies:
We use essential, analytics, and advertising cookies and other tracking technologies. Consent for non-essential cookies is obtained via webform when applicable.
Third-Party Links:
Our website/app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.
Marketing Communications:
You can unsubscribe from marketing communications by replying with “unsubscribe” in the subject line.
9. Policy Administration
Last Updated Date:
This Privacy Policy will be updated at least every 12 months, or when there are material changes to our data practices.
Accessibility:
This policy will be made easily accessible to users by appending it to the bottom of the “privacy policy” in the footer of the main page on the homepage.